Privacy Policy

Last updated: February 25, 2026

Cloud Steps operates this website and online store, including all related content, features, tools, products, and services (the “Services”), to provide you with a smooth and secure shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

“Personal information” refers to information that identifies you or can reasonably be linked to you.

Depending on how you interact with us, we may collect:

• Contact details — name, billing and shipping address, email address, phone number
• Payment information — payment card details and transaction confirmations (processed securely by payment providers)
• Account information — username, password, preferences, settings
• Order information — items viewed, added to cart, purchased, returned, exchanged, or canceled
• Communication data — information you provide when contacting support
• Device information — IP address, browser type, device identifiers, network details
• Usage data — how you navigate and interact with our website

We may collect personal information:

• Directly from you (checkout, account creation, customer support inquiries)
• Automatically through cookies and similar technologies
• From service providers who help operate our store (e.g., Shopify, payment processors, shipping partners)
• From partners or third parties as permitted by law

We use personal information to:

• Process payments and fulfill orders
• Ship products and handle returns or exchanges
• Provide customer support and respond to inquiries
• Improve and personalize your shopping experience
• Send service-related communications (e.g., order updates)
• Send marketing communications (you can unsubscribe at any time)
• Detect, prevent, and investigate fraud or security issues
• Comply with legal obligations and enforce our policies

We may share your personal information when necessary to operate our business, including:

• With Shopify and service providers who perform services on our behalf (payment processing, hosting, analytics, shipping, customer support)
• With marketing partners for advertising and measurement (where permitted by law)
• With affiliates within our corporate group
• To comply with legal requirements or respond to lawful requests
• In connection with a business transaction (such as a merger, acquisition, or restructuring)

Our store is hosted by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services.

Learn more: https://privacy.shopify.com

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their policies before providing personal information.

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction.

We use reasonable safeguards (including SSL encryption) to protect your information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have rights regarding your personal information, which may include:

• Requesting access to your personal information
• Requesting correction of inaccurate information
• Requesting deletion of your information
• Requesting portability of your data
• Opting out of certain advertising or data-sharing activities (where applicable)

You may exercise these rights by contacting us using the details below. We may need to verify your identity before completing your request.

We will not discriminate against you for exercising your rights.

Your personal information may be processed outside your country of residence. Where required, we use recognized legal mechanisms to protect transferred data.

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page and revise the “Last updated” date.

If you have questions about this Privacy Policy or would like to exercise your rights, please contact:

Email: info@cloudsteps-boutique.com
Address: AKA Marketing Consulting LLC, 838 Walker Road Suite 21-2, Dover, DE 19904, United States